Lesson 2 of 5
Start Your First Cold Outreach Campaign
Lesson 2: Getting started with your first cold email outreach
Creating Your Ideal Customer Profile (ICP)
Ideal Customer Profile, often abbreviated as ICP, is a fictitious group of ideal buyer profiles that will benefit the most from using your solution. This group of buyer profiles is the perfect fit for the solution you're offering, as they are looking for products like yours in the market.
The Importance Of Having An ICP
Having an ICP directly impacts your business because by using this approach, you are hyper-targeting an audience that is willing to buy your solution. Your business can't thrive if you target everyone, even in the same niche.
For example, you can't sell CRM software to a SAAS designer even if your focus target industry is SAAS. If you don't take the time to list out ICPs, you and your team will put much effort behind prospects who are not interested in your solution.
- It helps you create loyal customers whose exact problem you are solving.
- ICPs increase your sales win rate as you target high-value customers and closely understand what they like and don't. You can align your sales efforts accordingly.
- Provide quality product feedbacks that help you to make customer-driven decisions. Interesting stats: Organizations that follow the ICP framework have a win rate of at least 68%.
Difference Between ICP And Buyer Persona
An Ideal Customer Profile is a fictional description of your customers. ICP is a broad perspective of your perfect customer.
A buyer persona is a semi-fiction description of your ideal customer. It is an in-depth approach to understanding your customer.
ICP factors
- Company size
- Revenue of the company
- Annual budget of the company
- Business goals, etc.
Buyer Persona factors
- Job title
- Income
- Location
- Pain points and challenges
- Tools they use daily, and more
Getting Your Technical Setup Ready For Your First Cold Email Outreach
We would love your cold email outreach to boom and generate lucrative results.
But before you launch your outreach, you will have to do some groundwork for it to run successfully.
By groundwork, we mean having a proper technical setup. Poor technical setup will put your email deliverability at risk resulting in a low conversion rate.
- 1Buying domains and creating email accounts
- 2Purchasing a cold email outreach software
- 3Ensure the email deliverability setup
Buying Domains And Creating Email Accounts
Buying domains and email accounts are essential for starting your outreach journey. And to make the most of it, it is recommended that you buy secondary domains and email accounts.
A single domain and email account can do much harm, especially when you are looking to send highly successful emails that have a good open rate and replies. They also come in handy when you want to increase your sending volume in the future.
Other than this, email deliverability is the most important reason to have secondary domains and email accounts.
This is because some email providers may flag your emails as spam if they come from a single domain or email account, and if too many of your emails are flagged as spam, your primary domain or account may get blacklisted.
Secondary domains and accounts can help prevent this from happening and increase the likelihood that your emails will be delivered to your intended recipients.
Additionally, using secondary domains and accounts can also make it easier to segment and target your emails, allowing you to tailor your messages to different groups of people and improve their effectiveness.
Purchasing A Cold Email Outreach Software
Purchasing a cold email outreach tool is always a good option for scaling and bringing in recurring leads. These tools are designed especially for sending quality cold emails and making the revenue-facing team more productive in their approach.
- Automate your outreach to save your precious time
- Helps in sending hyper-personalized emails to get more conversions
- Make your outreach scalable, predictable, and repeatable.
Ensure The Email Deliverability Setup
Lack of email deliverability practices lands your emails in the spam folder.
When you have a new email account, you must authenticate it and make it deliverability-friendly. Many cold email campaigns land in the spam folder because of a lack of primary authentication.
SPF (Send Policy Framework)
This authentication helps to protect your domain from spammers or against spoofing. SPF helps to attest your identity to the servers.
DKIM (Domain Keys Identified Mail)
This is a signature-based authentication. This protocol transmits your messages using a digital signature to ensure that an authorized domain has sent the email.
DMARC (Domain-based Message Authentication, Reporting, Conformance)
This authentication depends if your email is being authenticated with SPF and DKIM.
Custom Tracking Domain
A custom tracking domain is your unique domain that can track clicks on emails or opens.
Email Warm-up
Email warm-up is a process of making your email account ready to send many emails. You start by sending a small number of emails and then ramp up.
Writing A Cold Email That Converts
After getting the perfect technical setup, let's get to the most exciting part of writing your cold emails.
This is the part that needs your utmost attention and focus because you can have everything in place, but if your email is not compelling, it might not give you the desired results.
From Line
The 'from' line helps recipients identify the sender of the email. Usually, it consists of the sender's avatar (profile picture) and their name. The 'from' line is one of the first elements visible to recipients making it a prominent text before an email is opened. It is positioned at the top of each email as well, usually in bold letters.
- Keep it as short as possible
- It should instantly recognizable
- Ensure your from email is verified
- Include your first and last name along with your brand to appear more professional.
- You could choose something in between, first name and company name to establish a personal and professional connection both.
- If your brand name is stronger than your name, it is advisable to use that for better engagement.
Subject Line
Your subject line is a small window to show your prospects what they can expect from you and your product. And the subject line is one of the first elements interacting with your ICPs. Make sure you don't miss out on writing your subject line.
- Personalize your subject line. Add the first name, company name, city, industry, etc., because personalization improves your open rate by 50%.
- Make it catchy and enticing. Avoid using generic subject lines.
- Avoid words like free, offer, hurry up, etc., as they may appear spammy to your ESP.
Email Content
The goal of your cold email content should be to provide value and make it easy for them to quickly respond to you back in a yes/no.
Your email should NOT be
- About you and your achievement.
- About your product and how awesome it is.
- Creating an image in your prospect's mind that you are just selling your solution.
Instead, it should be
- Focused on building a relationship.
- Empathizing with their problem.
- Ask questions to help them to solve the problem.
- Encouraging them to connect with you.
Call-To-Action (CTA)
One of the most important elements of your cold email will be your Call-To-Action (CTA). Adding multiple CTAs can be tempting, but it leaves room for ambiguity.
Your prospects might feel confused about what exact action you want them to take. Would you like them to download your PDF or connect with them on a Thursday?
You should have one clear CTA that tells your prospect the exact action you want them to take. The main focus of your CTA should be to open a way to build connections and communicate.
“Can we connect this Wednesday to discuss this in detail?”
“You can sign-up for our 14-day free trial here.”
“Are you in for a quick call? I will block my calendar accordingly.”
Email Signature
We have personally noticed professionals missing out on adding email signatures. Your email signature acts as a digital card and helps to build credibility.
- Your Name
- Your Job Title
- Your Company Name
- Your Contact details
- Your picture (optional)